Internship in Customer Service (m / w / div.)

IN FULL TIME / PART TIME, IN BERLIN, FROM NOW

"You love to make customers happy with your friendly nature? Helping people is your thing both professionally and personally? And are you fun to enlighten others about our mission?
Well, we have something for you! "

WER WIR SIND

We are a dynamic and experienced team and have big plans for our Social Impact Startup! We want to make food-saving for consumers and the trade mainstream, and bring innovative, surplus and perfectly edible food back into circulation. On our first rescuers markets in Berlin, where food is sold, which would have been disposed of despite good quality, will soon follow more - but we want to fly higher! At the moment, our online shop enables us to comfortably rescue all people from home, while at the same time protecting the environment and the wallet. Through your participation, we would like to expand this area and keep track!

DA RETTER MISSION

  • You take care of the desires and questions that our customers have on their minds (via email, chat and telephone) and help to ensure that every customer contact becomes a unique experience for the customer!
  • With the customer feedback you have collected, you know what customers want and can help improve service
  • You support your team in the development of service concepts, process descriptions and guidelines
  • Together with other departments, you will find innovative solutions and ways to avoid problems in the future and to address customer needs correctly
  • Many more exciting and varied challenges that a rapidly developing impact startup brings with great vision



WAS DU MITBRINGST

  • You get a big plus for previous experience in customer service, ideally in the e-commerce environment
  • If you are familiar with computers and social media and have first experiences with the common customer service tools, this is also an advantage
  • You have excellent knowledge of spoken and written German
  • You can communicate quickly, clearly and easily
  • Motivation to get involved in a dynamic and challenging startup environment
  • You have an ecological awareness and you are behind our corporate philosophy

WAS WIR BIETEN

  • An international and friendly team
  • Open communication
  • A workplace in the heart of Berlin
  • The chance to actively shape a growing start-up
  • Appreciation, including free food
  • A varied work with experienced colleagues

WEARTH TEIL UNSERER MISSIONARY

With us your ideas and thoughts are in demand! We are anxious to have an open communication. Because only together can we achieve great things and drive food appreciation forward!

Most of all it is ours, if you also support us for a longer time, so that we can get to know each other correctly. Trust in the team forms the foundation for good cooperation and success in the implementation of our ambitious concept.

Curious? You can start right now! We look forward to your application and a personal conversation with you.

Apply with us Your CV, One the Motivationsschreib and the date from which you can join us via our Application form.

We look forward to moving forward with you!